We are in the homestretch before finals! Good luck everyone!
Topic coming to us this past week include:
And, an in-depth look at some conversations we’ve had via
IM, in person, through email, or over the phone:
Question: Hi, I was
wondering if data sets were available electronically from the library?
Answer: We have a guide to finding datasets
that are either freely available online or are available through DePaul’s subscription resources: Statistics & Data
Question: I am trying to
find some research about the level of customer dissatisfaction arising from
services from local service providers like home repair or auto repair etc.
Answer: You could
start by looking for articles on the topic in the database Business Source Complete, using the terms auto* repair (the asterisk looks for all endings of
the word like automobile, automotive, etc.) OR plumbing, combined with the terms "customer satisfaction"
OR "consumer complaints." You could also
search for articles about reviews in Yelp or on a service like Angie’s
List. And, definitely check the Better
Business Bureau for information. You'll find a trove of material and statistics on business
This Week in Reference: November 9 – November 15, 2014