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DePaul University Libraries > Technology > Service & Support
The Genius Squad provides free, walk-in technical support for students to support laptops, phones and other personal electronic devices.
Genius Squad assistance is available in the Richardson Library Information Commons, and at their the Loop Campus office. Consult the Genius Squad hours and locations page for more information.
The Technology Support Center (TSC) or "Help Desk," offers immediate help via Web, phone, or email to current students, faculty and staff. TSC/Help Desk online tickets may be filed anywhere, any time through Campus Connect or by calling (312)362-8765.
Library instruction rooms are supported by Classroom Tech Support. If you are an instructor in a classroom who needs immediate technical support, select "Classroom Hotline" on the phone next to the podium and a technician will provide immediate assistance.
DePaul University students, faculty, and staff have unlimited access to a vast online library of instructional videos covering the latest software, creative, and business skills through Lynda.com. You can learn more about the service, including the available apps, on the Information Services Online Training page.
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Information Services provides technology training for DePaul users. Check the event calendar for recent training programs on library specific software.