DePaul University Library > Technology > Service & Support

Service & Support

Genius Squad

The Genius Squad provides free, walk-in technical support for students to support laptops, phones and other personal electronic devices.

Genius Squad assistance is available in the Richardson Library Information Commons,  and at their the Loop Campus office. Consult the Genius Squad hours and locations page for more information.

Technology Support Center

The Technology Support Center (TSC) or "Help Desk," offers immediate help via Web, phone, or email to current students, faculty and staff. TSC/Help Desk online tickets may be filed anywhere, any time through Campus Connect or by calling (312)362-8765.

Classroom Tech Support

Library instruction rooms are supported by Classroom Tech Support.  If you are an instructor in a classroom who needs immediate technical support, select "Classroom Hotline" on the phone next to the podium and a technician will provide immediate assistance.

Classroom Emergency Hotline 

(Extension 2-5900)

Software And Technology Training

Maker Hub Workshops

Coming soon.

DePaul University students, faculty, and staff have unlimited access to a vast online library of instructional videos covering the latest software, creative, and business skills through You can learn more about the service, including the available apps, on the Information Services Online Training page.

Browse Lynda Tutorials

Media Production and Training

Media Production and Training (MPT) provides technology training and media production services for DePaul users. Check the MPT event calendar for recent training programs on library specific software.